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Terms of Service

WHERE DO YOU SHIP TO?

We currently ship to the UK, USA, Australia, South Africa, Spain, France, Italy, Germany, Austria, Poland and Portugal.. We will be adding more countries and territories soon, so if you live outside of these areas please keep checking in. Alternatively contact us with your location and we will see what we can arrange on a bespoke basis.

Please be aware that if you are outside of the UK you may or may not be subject to customs taxes in your home country when ordering from the UK.

WHAT IS YOUR RETURNS AND REFUNDS POLICY?

The Derbyshire Bazaar do not except returns unless the item is damaged. Please note that nearly all of the Derbyshire Bazaar historical products are reproductions of older source material and as such the original material that your reproduction is based on may itself have imperfections. If an item should be received damaged, please contact us with photos in the first instance before returning it to us in its original packaging. Please obtain proof of postage, as Derby Uncovered will not be held responsible for items lost or damaged in transit and you will then need to make a claim from the postal service for your loss in this instant. Please make sure you have adequate compensation cover in your chosen postage to cover your loss should it go missing.

HOW DOES DELIVERY WORK?

In stock items will be posted 1 - 2 business days after the order has been received. We aim to deliver all UK orders within 5 - 7 working days with the exception of Mark Miley Photographs which will be dispatched by the photographer himself and will take up to 14 days to arrive, We aim to deliver all overseas deliveries within 10-15 business days - Mark Miley Photographs may take up to 21 days to arrive.

All UK packages are delivered by Evri.

Postcards, birthday cards, books, mugs, A4 prints, A3 prints are sent out by Royal Mail International Standard Delivery to the USA, Australia, South Africa, Spain, France, Italy, Germany, Austria, Poland and Portugal.

UK P&P is a flat £3.50 regardless of how much you order with Local Discounted Delivery available for £1 if you live within 5km of Derby City Centre.

P&P for outside the UK is calculated by your Shopping Cart,

 

If you have any questions about the delivery, we can either be contacted through the details on this website or via our Facebook or Instagram which can be accessed via the website also. 

Please also read the section titled 'How do the postage charges work?' on this page.

ARE YOUR HISTORICAL PRODUCTS ORIGINALS?

No they are not. All of the products that you see on the site are reproductions. Our aim is to provide you the products that we stock at the most reasonable amount possible, without compromising on the product quality itself.

WHAT IS THE IMAGE QUALITY OF THE HISTORICAL PRODUCTS?

We endeavour to make sure that the image quality of all our products is as good as possible. However we do ask you to understand that the originals that we are working from can be anything from 75 years old to over 200 years old depending on the product.

COULDN'T I JUST CREATE THESE HISTORICAL PRODUCTS MYSELF?

Yes, very much so - every image that we use is, as far as our research shows, out of copyright. What we do for you - for a very reasonable price we'd like to think - is source the best and most interesting images for you, do any dating or historical research and writing that is required, have them printed and dispatch them to your home.

HOW DO THE POSTAGE CHARGES WORK?

Postage is charged only once for A4 art prints, A3 art prints and books. For example if you buy three books, an A3 Print and an A4 Print you will not be charged any more for postage than if you purchased one book. Postcards and birthday cards come with free postage. Consequently we offer much better value on our postage and packaging fees than our competitors.

Each paid for newspaper subscription will entitle you to one copy of the newspaper, (per edition), being sent to the address regardless of whatever quantity you choose.

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